FSA determines TCF problem areas

TCF update highlights information distribution and sales monitoring as main problems

Providing information to distributors and monitoring sales channels are key problem areas for providers on TCF, according to FSA feedback. In a recent progress update, the regulator said providers from several areas of the market have better measures in place to ensure fair information for consumers than for distributors. "We would caution all firms that provide information to distributors to think carefully about what they should do to ensure it is sufficient, appropriate and comprehensible," it added. On this front, the regulator suggested testing the effectiveness of communicati...