Vince Cable has launched a fresh broadside at what he said was banks' "rip off" sales culture, which he said was "ingrained" in the market.
Britain's biggest lenders cheat their customers in order to make excessive profits, the business secretary said. Speaking at a banking industry reform debate, Cable said bank branch staff were more interested in earning bonuses for selling products than helping customers. "Competition is the best antidote to the rip-off culture which is ingrained in the banks...
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