More than half of advisers say RDR transition was 'smooth'

More than half of advisers (53%) have found the transition to the Retail Distribution Review (RDR) either smooth or very smooth, according to research published today.

The research from Zurich which questioned 460 advisers found that since the introduction of the RDR only 9% of advisers have reported major disruption to their businesses, while nearly one third (29%) think the new environment presents opportunities for growth. This is despite 40% of those questioned saying they had changed their customer charging structure significantly, with a further 20% claiming this had involved a complete overhaul as they were not accepting fees directly. Despite concerns regarding the potential 'advice gap', over three-quarters (78%) believe their customers are...