Arch Cru: When (and why) advice claims are rejected by the FOS

clock • 4 min read

The Financial Ombudsman Service (FOS) has rejected five out of 43 claims at decision stage against advice to invest in Arch Cru since it started publishing complaints decisions last April, its data has shown.

The rejected claims were all dated between July and December last year. They involved two claims against Charles Stanley Financial Solutions (previously Griffiths & Armour Financial Services), and one each against Positive Solutions, Origen and The Whitechurch Network. Ombudsman decisions are only published once they have reached the decision stage, after one of the participants challenges the adjudicator's first ruling. Here is why the FOS found in favour of the firm in these five cases. The Whitechurch Network An investor said her adviser - an appointed representative of The...

To continue reading this article...

Join Investment Week for free

  • Unlimited access to real-time news, analysis and opinion from the investment industry, including the Sustainable Hub covering fund news from the ESG space
  • Get ahead of regulatory and technological changes affecting fund management
  • Important and breaking news stories selected by the editors delivered straight to your inbox each day
  • Weekly members-only newsletter with exclusive opinion pieces from leading industry experts
  • Be the first to hear about our extensive events schedule and awards programmes

Join now

 

Already an Investment Week
member?

Login

More on Investment

UK adults hold the smallest percentage of wealth in investments of all G7 countries

UK adults hold the smallest percentage of wealth in investments of all G7 countries

Just 8%

Sorin Dojan
clock 06 January 2025 • 2 min read
Friday Briefing: Energy's fall from grace is understandable but a comeback will be tough

Friday Briefing: Energy's fall from grace is understandable but a comeback will be tough

Friday Briefing

Eve Maddock-Jones
clock 06 January 2025 • 6 min read
Partner Insight: The global 60/40 portfolio - Steady as she goes

Partner Insight: The global 60/40 portfolio - Steady as she goes

After losses in 2022, returns for the 60/40 portfolio are again positive, reaffirming this allocation’s benefits.

Todd Schlanger Senior Investment Strategist, Vanguard
clock 06 January 2025 • 13 min read
Trustpilot