Adviser and clients contact MPs over Aegon/Cofunds re-platforming issues

'Totally unacceptable'

clock • 4 min read

A Somerset-based Chartered financial planner has been in touch with his local MP over the "financial detriment" his clients have faced as a result of Aegon's issue-beset Cofunds re-platforming.

Investment Week's sister title Professional Adviser (PA) also understands others have begun contacting their MPs about the problems they have suffered since the re-platforming completed more than two months ago. On Tuesday, PA revealed some Cofunds clients had again failed to receive their income from the new Aegon platform. One adviser said income worth more than £15,000, from more than 300 individual fund holdings, had not been paid to his clients on time. Some 400,000 advised Cofunds clients were re-platformed onto the new Aegon platform over the first May Bank Holiday weekend of t...

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