The Investment Association (IA) has published a guide for its member firms to help them communicate with end-investors, following criticism and new requirements imposed by the Financial Conduct Authority (FCA).
The trade body's latest paper, published on Wednesday (20 February), provides a series of recommendations to address communications failings and provide investors with greater clarity about funds. It sees the IA list 35 key words and phrases it said some customers struggle with and suggestions how to make these clearer, while encouraging fund managers to use terms consistently across their communications. Is the tide finally turning for fund fees? For example, the paper recommends swapping the terms ‘fixed income' and ‘equities', to ‘bonds' and ‘shares' respectively, "which are [te...
To continue reading this article...
Join Investment Week for free
Signup and gain exclusive members-only insights - all free of charge!
- Unlimited access to real-time news, analysis and opinion from the investment industry, including the Sustainable Hub covering fund news from the ESG space
- Get ahead of regulatory and technological changes affecting fund management
- Important and breaking news stories selected by the editors delivered straight to your inbox each day
- Weekly members-only newsletter with exclusive opinion pieces from leading industry experts
- Be the first to hear about our extensive events schedule and awards programmes
