It's all about trust

Managing other people's money is all about trust.

Sadly, from time to time this trust is broken and, when it is, the aftershocks impact the whole financial services sector. Thankfully for us as an industry, breaches of trusts are, on the whole, few and far between and can normally be written off as one-offs – the work of a rogue trader. But, the problem for our industry is that once a rumour of wrongdoing starts it is very hard to stop, as the end investor absorbs the information in an era of 24-hour news and speculation. This naturally leads to an erosion of trust. Two years ago, as the investment bankers proved themselves to be as ...