How high is your financial EQ with clients?

Diana Chambers, family wealth mentor and author of 'True Wealth', explains why financial emotional intelligence (EQ) is an essential trait for any wealth manager.

We all understand the concept of financial IQ, which includes everything from basic tracking of expenditure, to asset management, to tax and estate planning, but the importance of financial EQ is much less appreciated. As a family wealth mentor, I work with high net worth clients to help them manage their wealth in emotionally intelligent ways. I define financial EQ as understanding our feelings, beliefs and expectations about wealth, as well as communicating and interacting with others who may have different feelings, beliefs and expectations.  I would argue that financial wisdom req...