How well served are UK fund investors?

The UK asset management industry is currently grappling with the fallout from the Financial Conduct Authority's (FCA) game-changing Asset Management Market Study, with the aim of improving the investor experience and ensuring they receive value for money.

Andrew Bailey, the CEO of the FCA, acknowledged in a speech last week that "we see there are big changes already happening in the world of fees". Our sector is therefore in a state of flux, but how does the UK stack up against global peers and where are the areas for improvement for the domestic market? Morningstar's latest Global Fund Investor Experience Study offers some interesting comparisons as it regularly measures the experiences of mutual fund investors in 25 countries across North America, Europe, Asia, and Africa. The group's researchers evaluate countries in four catego...