Platform giant Hargreaves Lansdown has slipped from second place to joint sixth place in Which?'s latest annual platform satisfaction survey.
HL, which has over 1.2 million users, achieved a 67% satisfaction rate among the 1,442 platform users surveyed - 642 of whom currently use HL - compared to the 88% and 77% respective scores of Which?'s recommended providers Vanguard and AJ Bell Youinvest. HL came out top in Which?'s first-ever 2014 survey and had remained one of the best performers until this year, according to the review site, which found many of those surveyed had their confidence knocked by last year's Woodford scandal and the fact the manager's flagship fund remained on HL's Wealth 50 buy list until the day it was su...
To continue reading this article...
Join Investment Week for free
- Unlimited access to real-time news, analysis and opinion from the investment industry, including the Sustainable Hub covering fund news from the ESG space
- Get ahead of regulatory and technological changes affecting fund management
- Important and breaking news stories selected by the editors delivered straight to your inbox each day
- Weekly members-only newsletter with exclusive opinion pieces from leading industry experts
- Be the first to hear about our extensive events schedule and awards programmes