In 2020 during the height of the Covid-19 pandemic, companies learned to value automation as a source of resilience, risk reduction and high-quality management information, resulting in a veritable investment boom in technology.
This has set in motion a renewed focus and investment in automation for businesses globally. Over the next decade we are likely to see increased levels of automation, particularly in labour intensive and generally lower skilled sectors of the economy; but it will also see the swift deployment of AI and machine learning to disrupt, disintermediate and enhance existing business models in every industry. The key technical bottleneck will be the global shortage of semiconductors - an essential building block of technology - which could take up to five years to resolve. As a result, the...
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