Speaking on the second day of the festival, Tim Fassam director of government relations and policy at PIMFA said advisers play an important role in that process and can have a huge impact on progress in the ESG space. He told delegates: "To make client communication clearer and to speed up processes standardised terminology is needed. Customers don't want a high level of complexity. "There are many future opportunities but we fundamentally need to change the way we operate." Organisations have to clarify these perceived complexities, given the speed at which ESG is evolving, he sai...
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