Capgemini head of capital markets: Four key calls for the wealth sector in 2024

Generational wealth transfer

The year 2023 will be remembered for the impact artificial intelligence had on society.

While the financial services industry has taken advantage of AI's capabilities for years, from delivering personalised customer insights to detecting fraud, customers expect and want more. The race is on for the wealth management industry to capitalise now. Government borrowing falls significantly below expectations in December at £7.8bn Although the wealth sector is no stranger to uncertainty sparked by high interest rates or geopolitical instability, the foremost challenge for the industry in 2024 boils down to meeting investor ROI expectations, understanding their diverse needs...