Why the FSA's incentives paper is old news but still important

Scott Sinclair
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The reputation of a newspaper rests, partly, on the timeliness of its coverage. So imagine the damage if its front-page headline tomorrow read: ‘The Titanic has sunk'.

Well, we are within our rights this morning to wonder whether the Financial Services Authority (FSA) can ever expect to be taken seriously again. In a guidance consultation paper entitled: ‘Risks to customers from financial incentives', the regulator said it had uncovered examples of firms (banks, mainly) incentivising staff to flog products, often to the detriment of the customer. You might also want to know that a Mr Fleming has discovered Penicillin. Though it's old news, the FSA's ‘discovery' is extremely important. Indeed, the extent of the customer abuse (I think it can be ca...

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